Service Desk
Your Partner in Technological Excellence
Experience technological support excellence with our Service Desk. From quick inquiries to resolving complex issues, our team is ready to provide agile and effective solutions. With a focus on customer satisfaction, we offer technological assistance that drives your success. Let our Service Desk be your trusted partner in the digital world!
Agile and Effective Support
Our team of experts is poised to swiftly and efficiently address your technological challenges. From simple queries to complex problems, we're at your service.
Personalized Attention
We're not just a support team. We become an extension of your team, understanding your needs and delivering solutions aligned with your objectives.
Complex Problem Solving
No challenge is too big. We tackle complex technical issues with confidence and determination, ensuring your operations stay uninterrupted.
¡Tu Solución Integral de Soporte IT!
ITProjects, Tu aliado en Service Desk y soporte técnico. Nuestro servicio está diseñado para proporcionar una experiencia de usuario sin igual, garantizando una rápida resolución de problemas y un funcionamiento óptimo de tus sistemas
Atención al Cliente de Primer Nivel:
Nuestro equipo de Service Desk está disponible las 24 horas del día, los 7 días de la semana, para brindarte asistencia inmediata y personalizada. Desde consultas básicas hasta problemas técnicos complejos, estamos aquí para ayudarte en todo momento
Seguimiento de Tickets
Cada solicitud que recibimos se registra y se hace un seguimiento exhaustivo. Te mantenemos informado sobre el estado de tus peticiones y trabajamos para cumplir con los acuerdos de nivel de servicio (SLAs) establecidos.
Cybersecurity
Securing Your Digital World with Confidence
At IT Projects, we grasp the critical importance of cybersecurity in an ever-evolving digital landscape. Our Cybersecurity services are crafted to shield your most valuable assets from growing cyber threats. With a proactive approach and advanced solutions, we are dedicated to providing an impenetrable defense against malicious attacks.
Perimeter Security
We bolster your defenses from the outside, ensuring threats can't breach your systems. Our firewall and filtering technology blocks unwanted intrusions and safeguards your network.
Advanced Email Security
Preserve the integrity of your business communications. Our advanced detection systems eliminate malicious emails, phishing, and malware before they reach your inbox.
EDR (Endpoint Detection and Response)
The "detection and response" approach is paramount. We identify anomalous behaviors on your devices and respond promptly, reducing risks and keeping your endpoints secure.
¡Protege tus datos con nuestro Servicio de Backup y Recovery en la nube!
En ITProjects, entendemos lo valiosos que son tus datos y la importancia de mantenerlos seguros en todo momento. Nuestro Servicio de Backup y Recovery está diseñado para brindarte la tranquilidad y confianza que necesitas al resguardar la información crítica de tu empresa.
Backup Automático y Programado
Olvídate de preocuparte por hacer copias de seguridad manualmente. Nuestra solución realiza backups automáticos y programados de tus datos de forma regular y segura
Almacenamiento en la Nube Seguro
Tus archivos estarán protegidos en nuestro almacenamiento en la nube altamente seguro, lo que garantiza que siempre estarán disponibles incluso ante situaciones inesperadas
Infrastructure
Empowering Your Technological Environment
At IT Projects, we understand that the foundation of a strong business lies in a robust technological infrastructure. Our Infrastructure services are designed to provide solutions that optimize your systems and ensure uninterrupted operation, allowing you to focus on your business’s growth.
Datacenter
We create highly reliable and scalable data centers. From design to implementation, we ensure your infrastructure aligns with your needs and is capable of supporting future growth.
Networking (Switch Wi-Fi)
Limitless connectivity. Our Networking services guarantee seamless and secure device connections. From switches to robust Wi-Fi networks, we create solutions that drive collaboration.
Structured Cabling
The cornerstone of efficient infrastructure. We design and deploy structured cabling solutions that ensure the orderly and secure distribution of data and electricity.
Cloud Services
Elevating Your Business to Digital Heights
At IT Projects, we comprehend that the future is digital and in the cloud. Our Cloud services are designed to take your operations and collaboration to the next level, providing you access to cutting-edge tools and solutions that optimize your efficiency and flexibility.
Advanced Backup and Recovery
Prepared for the unexpected. Our Cloud Recovery Backup solution provides the assurance that your critical data is protected and available for swift recovery in case of a disaster.
Microsoft 365
Empower collaboration and productivity with Office 365. We provide implementation and management for solutions like email, Teams, and OneDrive, maximizing cloud efficiency.
Enhance Your Team's Productivity
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OFFICES:
7345 W SAND LAKE RD Suite 210 – Office 7949 Orlando, FL 32819
PHONE:
+1-7862090256
EMAIL:
info@itprojects.com.co